If like me, your job comes under the umbrella of knowledge work (typically an office job when your knowledge is what contributes most to your job such as procurement, admin or accounting) then it can be difficult to objectively measure your performance from day to day. You could even go months or years and not have a real understanding of how or if your performance has improved.
It turns out, there is a solution that takes just 10 minutes a day, a Work Journal. I’m not talking about “dear diary, today at work I blah blah blah…”, I mean spending 10 minutes at the end of the day, reflecting on what went well and what did not go well that day and how you could possibly make improvements. There are several benefits that come from keeping a Work Journal.
You Will Learn More About Yourself
If you build a habit of taking notes what you did well and what you did not so well, you will start to see common themes in your journal. These themes can then be categorised into strengths and weaknesses, likes and dislikes.
If you focus on your strengths and do less of the things you are weak at, you will start to see your general performance at work increase. By figuring out what you like and dislike doing, you can let your boss know what kinds of projects you enjoy and hopefully they will let you do more of the work you like, so your work itself will be more enjoyable. If you tell your boss that you dislike keeping track of what work you need to bill for or how many hours you worked, they will probably tell you to piss off. No job seems to be free of admin. Maybe instead, you can say “I really enjoyed getting stuck into that problem the other day, I’d like more complicated projects like that”. Sounds much more proactive than whining about admin.
You Will Become More Patient
Learning happens gradually, but it builds. It’s is like compound interest, it keeps building at a faster rate, the more you do it, so it’s a great investment of your time. If you progress just a tiny bit each day, when you look back a year from now, you will see a dramatic increase where all those tiny improvements from each day have added up. This will inspire you to keep learning more, so you get even better. It’s a cycle of improvement.
You Will Learn To Plan better
If you start the journal today, then check your progress tomorrow, you will likely see no result. But, if you are keeping tabs on yourself each day for a few months or years, you can look back over your notes and see progress. You will be able to predict problems that used to seem random. As you look back over your journal entries, you will see that for example the phones go crazy at the same time everyday, so you can make sure to have a clear schedule and be ready for the ensuing chaos. Being prepared for a problem will make it so much easier to handle.
You Will See Personal Growth
Memory is imperfect and completely subjective. Things recorded in ink (or pixels) will stay the same forever. Having this objective record makes observing your patterns of growth that much easier. You will be able to read old journal entries and see how you overcame issues, you will see tasks you used to dread that you now handle with ease. Being able to re-read your own thoughts and feelings from the past will allow you to see how far you have come since then.
If you know of any more benefits of keeping a work journal, please let me know in the comments below.